January 7, 2020

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Fix HP scanner is not working issue

The HP scanning software is a crucial part if you are dealing with HP Printer or HP scanners. The HP scanner software allows the HP device to read the document that is to be scanned or the data of which you want to take the printout. Without HP printer scanner software, you will not be able to give printing commands to your device. Just like HP printer drivers are necessary the same is the case with HP scanner software. But sometimes you get to realize that your HP scanner is not working as should be. This is a common problem with the HP printer software scanner but at the same time, you can easily fix it.

To fix the HP scanner not working issue you have to perform a thorough check of your device which includes checking of HP printer drivers, HP printer software, and so on. In the upcoming section, you will find out the relevant solutions to fix the HP scanning software related issues.

Why is my HP scanner not working?

When your HP scanning software doesn’t work properly then you may come across some difficulties. These may include; scanner won’t scan, scanner not detected by your computer, or errors pop up when you’re using your scanner, etc.

The causes for the scanning problems are various and sometimes hard to identify but if you could identify them, then they can be resolved quickly. As you already know, the connection problem can prevent your scanner from connecting to the computer. Other than this, the software and services problem on your computer are the possible reasons for this issue.

But don’t worry because you can quickly fix the scanner not working on the HP problem by following a simple yet effective method.

How do I fix the HP scanner not working issue?

Here are solutions that you can use to resolve the same issue. The best part is, you don’t need to try them all; just work your way down the list and see which one seems to work for you.

  • Check the connection issue between the scanner and the device
  • Try to enable Windows Image Acquisition (WIA) service and associated services
  • Update your HP printer drivers
  • Troubleshoot hardware problems if there are any
  • Run System File Checker and see if it resolves the scanning issue

How to update the outdated scanner driver?

An old HP driver download file or missing scanner drivers can cause your HP scanner not working, so you should update your scanner driver up to date. There are two ways to update the HP scanner driver: manually and automatically and this also applies to HP printer drivers.

To manually update the HP scanner driver, you can go to the website of your scanner manufacturer i.e. HP. After this, you have to find the latest driver for your scanner and install it on your computer or laptop. To automatically update HP scanner driver, you can easily do it via Driver Easy. It automatically recognizes your system and finds the correct drivers for it.

Conclusion

For further assistance, you can contact HP customer support team and ask them to resolve your queries. The professionals will help you until you find out an apt solution to fix the issue.