September 24, 2014


How to Fix MicroSoft Office 2013 Bootstrapper Error

How to Fix MicroSoft Office 2013 Bootstrapper Error

Most of the users have complained about a common problem while installing Microsoft Office 2013 or while upgrading it from a previous version. Error ‘Microsoft Setup Bootstrapper has stop working’ is shown. This can be due to various reasons like Bootstrapper application may experience trouble due to registry errors, installation file may be malicious, minimum system requirements are not met or some hardware is not supported. here we will explain how to fix Microsoft office 2013 Bootstrapper error.

  •  Microsoft Office has stopped working.
  • Microsoft Word has stopped working.
  • Microsoft Outlook has stopped working.
  • Microsoft Excel has stopped working.
  • Microsoft PowerPoint has stopped working.
  • Microsoft Publisher has stopped working.
  • Microsoft Visio has stopped working.

You may seek Microsoft support help to get rid of this problem.

  •  Here is the quickest method. First of all, temporary disable Firewall or other security programs. Uninstall the older version of Microsoft Office using control panel, then downloads Microsoft Fix Tool. Now, install Microsoft Office in Clean Boot.
  • The existence of beta/previous Office edition plays as the disturbing element in most of these errors. Uninstall the previous version in the control panel. When prompted, restart the computer to complete the uninstall process. Run the registry cleaner for virus removal and complete clean up of leftover registries.
  • Before installation, temporarily disable the real-time scanning feature of your antivirus program or firewall application. You should also disable the Windows Firewall to let the Office installation file run properly. After disabling, re-run the Office 2013 installation file. This time there will be no bootstrapper error message.
  • Make sure to run latest windows updates and additional software updates for the connected peripherals. It is been observed that outdated applications cause errors while installing Microsoft Office 2013.
  • Modifying windows registry also helps a lot. Locate and remove the ‘AppCompatFlags’ registry key. Open Registry Editor by typing ‘regedit’ in the ‘Run’ box. Now, browse HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT >WINDOWS NT >CurrentVersion>App Compat Flags. Make sure to back it up before deleting. In order to back up, right click on this key and click on ‘Export’. Once backed up, right click on the same key and click on ‘Delete’. Click on ‘Yes’ to confirm the action, when prompted. Finally, exit the registry editor. Now, re-install Microsoft Office 2013. No error message will exist this time.
  • However, if you are still unable to install Microsoft Office 2013 and the same error message is shown again, then you can use our MS Office support services. Our experts are available 24*7 to help our customers via email and call at 855-708-2203. You can contact Microsoft Support via email anytime and our experts at PhoneSupportHub will give you perfect solution to every problem related to installation process.

September 16, 2014

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How to Fix Samsung Galaxy S4 Connection Problems

How to Fix Samsung Galaxy S4 Connection Problems

Samsung’s Galaxy S4 is more than a year old but it is undoubtedly one of the best Android phones in the market. Obviously, it is a ‘smart’ phone and has all the latest features but some of the people are not having a perfect experience with it. Connection problems like slow internet speed and unavailable Wi-Fi are quite common with all smart phones. Users are seeking Samsung Support help after facing trouble of continuously dropping Wi-Fi signal.

How to Fix Samsung Galaxy S4 Connection Problems

  • The main problem with Samsung connectivity issue is that it usually causes by hardware i.e. mobile or router or it goes down by the software, or it can also be due to settings. Toggling the Wi-Fi switch in quick settings can temporarily solve this issue.
  • Make sure that the router is working properly. This can be judge by connecting a different device to same network. Some users explained that their handsets do not receive SNS information in the background or Wi-Fi gets turned off automatically after a certain time. Go to ‘settings’, select ‘connections’ and then tap ‘Wi-Fi’. Now, tap Menu and turn on ‘Keep the Wi-Fi on during sleep’.
  • Connecting too many devices in same router can sometimes cause IP conflict. Sometimes, disconnecting all devices and then resetting router helps with connection problems.
  • Change the authentication type, as it helps to fix the issue. Upgrade the router firmware to fix connection problems on Galaxy S4. Your phone might not be compatible with the router and upgrading the router firmware actually helps. Make sure to keep your router firmware up-to-date to get rid of connection problems.
  • You can also try turning off Wi-Fi power save mode on your mobile. Type *#0011# on the phone dialer, go to Menu and then Wi-Fi. Now, turn Wi-Fi save mode to OFF. Restart your phone after 60 seconds interval. (watch this video on youtube) You can simply turn on the ‘airplane mode’ for 60-80 seconds. Now, turn off this mode and connect to a router. Sometimes, this step can be of a great help. However, you can always use PhoneSupportHub tech support for getting rid of this problem.
  • Change your router settings. Change the 802.11 mode or channel. You may refer to troubleshooting documentation for your specific router, or simply contact your Internet Service Provider to find out the solution for your problem. However, if you are unable to fix connectivity problems in your Samsung Galaxy S4, then you can consider using our technical support services, which is available 24*7. You can anytime contact us through email or call and our experts will be there to help you out with your problem at PhoneSupportHub.We have a customer support page in our portal as well as we have the customer support toll free number, 855-708-2203 via which any customer can reach us. A customer can call our customer support executive and report to them directly or can raise the request through the portal. Our service center executive would respond immediately.

September 10, 2014

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How to Disable McAfee Antivirus in Windows 8

How to Disable McAfee Antivirus in Windows 8

McAfee, one of the best antivirus software companies, offers a paid program that keeps your laptop/computer safe from various Trojans, virus, and malware infections. However, this program may create various problems while updating or installing other programs in your computer. McAfee starts behaving oddly while virus removal and this causes your computer to become unstable. Henceforth, it often becomes a necessity to disable McAfee Antivirus in Windows 8 to make your computer work properly again.

To disable McAfee Antivirus in your system, you can follow the given few methods:

  • Right click on the ‘McAfee icon’ from the system tray menu. This way, McAfee Security Centre will open up. Select ‘Change Settings’ and then select ‘Real Time Scanning’ from the menu.In this window, click on the ‘Turn Off’ button, which is at the bottom.Our technical support services may come in handy.
  • You can always specify the timing from the drop down menu from Resume Real Time Scanning. We will highly recommend you to select ‘When I Restart My Pc’ option. This way McAfee antivirus will remain disabled until the time your pc gets started again.
  • Email is the most common way in which computer viruses are spread. If you are having problems with an e-mail program lately, it is wiser to turn off McAfee Antivirus in Windows 8.
  • There will be the McAfeeVirusScan icon in the bottom right hand corner of your Desktop. Right click on this icon to select the option of Open Security Centre. Now, select the VirusScan tab in the left-hand column of the McAfee Security Center window. There will be a screen showing ‘VirusScan is currently protecting your computer from viruses’. Click on ‘disable option’. Follow the exact same procedure for enabling McAfee Antivirus in Windows 8. The only exception will be to select ‘enable’ instead of ‘disable’ this time.
  • You can also disable McAfee antivirus in Windows 8 by following these steps. Double click the McAfee icon. Click ‘Real Time Scanning’ and ‘disable’ it. Now ‘turn off’ the Firewall. You can even schedule the time for Firewall to disable automatically.However, if you have a program that needs to bypass the Firewall, consider opening ports instead of disabling the entire firewall.
  • If you are unable to disable McAfee antivirus in Windows 8, then you can seek technical support help from our experts. You can also download Norton antivirus after reading Norton antivirus 2012 review because its customer care services are best.

PhoneSupportHub is the name that must come to your mind every time you face the problem of iTunes is not able to connect with your iPhone Call them now at + 855-708-2203, our toll free number and get them fixed.

September 1, 2014

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Recognizing & Solving Common Internet Problems

How many years has it been since our lives are touched by the magic of the internet? Well, not so much as magic of the technical advancement that has led us to avail the services of the World Wide Web with this much ease.

It is impossible to think of a life without internet in today’s era. After all, everyone is redundant when we think of working without internet because everything is so much linked with the web these days. Workplaces, home networks, schools, colleges, other such institutions etc are all connected to and with internet. 

life without internet not possible

In the midst of these, facing internet problems can be frustrating. Many of us do not have any idea about the causes of internet problems. Internet problems, while not worrisome largely, can however be a major cause of irritation that can even hamper our work at times. Hence, important is that, we understand what causes internet problems even when we cannot solve them ourselves.

90% of internet problems are caused due to lack of computer maintenance. External parties may be a major cause of your troubles since many web servers have low site maintenance, resulting in poor computer performance. Moreover, we can find here that viruses have the potential of giving your computer and you a lot of trouble. Sometimes, non-lethal looking viruses can harm your computer sneaking-in through websites that are not safe; these worms or viruses hide inside your computer.

Antivirus support and virus removal is therefore, a crucial aspect that keeps your computer safe to function it smoothly. Norton is one of the leading antivirus software companies available worldwide today. You can easily call up the Norton antivirus support cell for information on how to purchase and install the software in your Operating System.

We visit hundreds of websites throughout the year and while each website uses a different technology, some use a common platform such as Flash Player. Build by Adobe, the flash player can also be a cause of slow internet. Sometimes, when websites like YouTube crash or load slowly, it might be the result of a fault flash player.

Slow Internet Problems

However, most commonly, the problem that we seem to face the most with internet is connectivity issues. For instance, when trying to install a router or a new system, you might face trouble with connecting your modem/router to the internet. At PhoneSupportHub, we provide instant technical support help and a team of experts ready to solve your internet issues at the earliest.

Understanding the internet is not difficult. However, not many of us often have the time, means or know-how to solve the problems we face. PhoneSupportHub takes care of our customers with ease and complacence, and an ongoing thirst to quicken tech support as and when possible.