March 22, 2014


Lexmark MS710 MS711 fuser maintenance kit and roller installation instructions


Here is a short video on how to install the MS710 and MS711 maintenance kit, fuser, roller and reset the maintenance counter. This video covers the installation of the following Lexmark parts. The parts are linked to our online store if you need to order them.
40X8530 maintenance kit for MS710 MS711
40X8503 fuser kit for MS710 MS711
40X7582 transfer roller
40X7593 pickup roller
40X7713 separation roller
If you see any of the following messages it’s time to install a new maintenance kit:
80 Replace maintenance kit
80 Maintenance kit — end of life
80 Maintenance kit — late warning
80 Maintenance kit — low
80 Maintenance kit — nearly low
81 Roller kit — end of life

March 21, 2014


Replacing the fuser and rollers in the HP LJ P4014 P4015 P4515 series printers

How to install the fuser and rollers in the HP LaserJet P4014, P4015, P4515
printers. This covers the following parts: Maintenance kit CB388A, Fuser
CB506-67901, transfer roller CB506-67903, tray 1 pickup roller RL1-1641, Tray
1 separation roller RL1-1654, tray 2 pickup roller rm1-0036, tray 2 separation
roller rm1-0037 Multipurpose kit cb506-67905 tray 2 kit cb506-67904


PhoneSupportHub offers HP Printer Support at 855-708-2203 in various areas whether it is hp customer support, technical support, hp software support, hp laptop support, hp computer support or any other. Team of PhoneSupportHub offers all such support because they have a very strong team of experienced technicians who knows that how to deal with hp troubleshooting.

March 20, 2014

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Installing the ITU in the Lexmark C770 C772 C780 C782 X772e X780e MFP

Instructions on how to install the Image Transfer Unit, (ITU) kit.
83 ITU Maintenance is displayed at each 120,000 copies when
the ITU Assembly needs to be replaced to maintain the print quality
and reliability of the printer. There are two assemblies, ITU assembly
and Second Transfer Roll, in a maintenance kit.
Both should be replaced at the same time.
Maintenance warning
in the Lexmark C770 and C780 series printers.
This covers parts 40×0343, 40×1826, 40×1788, 40×0343, 40×1738


PhoneSupportHub offers support in various areas whether it is hp customer support, technical support, install lexmark printer support,hp software support, hp laptop support, hp computer support or any other. Team of PhoneSupportHub offers all such support because they have a very strong team of experienced technicians who knows that how to deal with hp troubleshooting.

March 19, 2014



Often people experience with certain kinds of issues related to their printers. Most of them are related to printer software, while a few of them are related to its hardware as well. Identifying the category in which a particular issue lies is always vital, since any mistake in identifying the right one can actually make your issue worse than what it is actually right now. Someone who has been dealing with his/her printer for a long time would usually have an idea about the things that can cause a printer to malfunction, and thus he will be in a better position to deal with them.
One of the most common software issues that generally occur with HP Printers is the 79.00 FE Error, which can cause a printer to malfunction and not work as intended. It is caused when there is a communication issue with the formatter and thus the printer just won’t work despite every effort unless it is being looked into. It is also seen as a critical error that has to be looked into at the earliest to bring the printer back up and not create any further issues with it. The most common reasons behind such an issue can be listed down as under:
An older version of firmware is being used
The envelope feeder exhausts envelope limit during a print job
When a printer with envelope feeder attached is being powered on
To deal with this issue, there are a set of instructions that have to be followed in sequence without skipping even a single one. They can be jotted down as:
Turn the printer off and disconnect any accessories from it along with cables
If the Jetdirect card is installed, remove that as well
Now hold down the green-colored “GO” button
Now turn the printer on again
The word “Cold Reset” will appear on the screen, let go of “GO” button at this stage
Now “Offline” should appear, press “GO” to get the next message as “Ready”
Turn off the printer again
Reinsupgrade may be needed in case the issue continues to occurtall all components, one at a time, turning the printer off and on every time a component is installed successfully

If the error is happening because of some component it will become evident using this process
Firmware upgrade may be needed in case the issue continues to occur.


PhoneSupportHub offers support in various areas whether it is hp customer support, technical support, hp software support, hp laptop support, hp computer support or any other. Team of PhoneSupportHub offers 855-704-4301 – Brother Printer Support Phone Number support because they have a very strong team of experienced technicians who knows that how to deal with hp troubleshooting.

March 14, 2014

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How to Send a Fax Using an HP LaserJet Printer

HP LaserJet Printer is a series of laser printers designed and engineered by Hewlett Packard to “delivers tools to help you communicate more affordable and effectively.” They are described as “laser printers are perfect for home or business users who demand a lot from a printer.” These laser printers and multifunction laser printers can deliver excellent quality output through its HP Printing Technology, its high printing resolutions and its quality hp toner cartridges. There are also HP LaserJet multifunction printer that has several functions aside from printing, these all-in-one digital laser printer can copy, scan, e-mail and fax. These MFPs are the ones which you can find in medium businesses or large working environments.
As stated in a working environment, the faxing function is one of the mostly used in LAN-connected or network connected platform. And if you happen to own an HP LaserJet printer and is new to it, here’s a video on how one can send fax using an HP LaserJet printer with a video from HP Printer Support Youtube Channel.

Step 1 – Begin by pressing the power button on your HP LaserJet Printer and make sure that the printer powers on and is in a ready state.


Step 2 – If the document you want to fax is a single page, load it onto the scanner’s flatbed glass. To do this, lift the scanner lid and place the document face down in the upper left corner of the glass. Then close the scanner lid.


Step 3 – If you have multiple pages that you want to fax, use the Automatic Document Feeder which is also known as the ADF. To use the printer’s ADF, first, you should align the stack of paper you want to fax by tapping it on a flat surface. Then load the paper into the ADF with the printed side face up. Slide the paper width guides inward until they stop at the edge of the paper. Do not push the guides in so tightly that they start to bend the paper.


Step 4 – Once the document is loaded into the paper then you can enter the destination fax number on the printer’s number pad.


Step 5 – Press the green send Fax button. This button looks like a phone next to a piece of paper. The printer will then scan the page or pages and then send the fax to the number entered.

March 13, 2014


Malware with Packer Deception Techniques

As we’ve discussed on our blog several times, malware will make use of commercially available or “homebrewed” packers or cryptors to conceal its malicious code.

While there are many programs available used to scan packed programs, it’s simply not possible to detect everything, as new and advanced cryptor programs are regularly created by cybercriminals, many of which are sold in underground forums.

These programs, which are rarely seen in public domains, can create crypted programs that are almost never detected by conventional file scanners.

However, you don’t need an advanced cryptor program to fool a file scanner. Sometimes, these programs can be fooled by making slight modifications to pre-existing packers. Observe the same file scanned across three different programs.

March 12, 2014

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How Canon has made photo printing relevant again with its social network-savvy printers


With the two printers Canon announced earlier — the Pixma MG7120 and MG5520 — the company has for the first time made photo printing an integral part of the social networking that hundreds of millions of people use daily. This is important, not only for Canon and users, but the industry as a whole. Canon’s pointing the way for printers to remain relevant in the Internet/social sharing era.

For years now, printer makers have been watching the percentage of photos actually printed plummet. Sure, we’re all taking vastly more pictures than at any previous time in history, but precious few of them ever become physically tangible as prints. If you’re in the business of making printers, this is what could safely be called a Bad Thing.

From printing every photo to printing none
Back in the film era, you had to print every photo, just to see what you’d shot. From that extreme, we’ve moved to the modern era, in which we print almost no pictures at all — even those we might wish to but never seem to get around to. Through sites like Facebook and Twitter, we have more access to our friends’ and family’s photos than ever before, too, but our experience of them is almost entirely online. Digital photo frames aside (a vanishingly small blip in the overall photo market), the only way we can experience each others’ images is through our computers or the tiny screens of our smart devices. The days of 4 x 6 inch prints decorating our homes and offices are a distant memory.

We could certainly take the time to download friends’ photos via our Web browsers, and then make prints from them, but that’s a hassle: Pick a photo, download it, find the download on your computer, open it in some app that can print, and finally print it out. From a practical standpoint, you’d have to be pretty motivated to go to all that trouble. If you see a photo you’d like to print via your smart device, the obstacles are even bigger.

A new twist to social sharing
Recognizing this, Canon’s new printers provide a direct route for printing photos from Facebook, Twitter and other services. And not just your own photos, but your friends’ as well. Supported services include not only Facebook and Twitter, but Flickr, Dropbox, Picasa Web Albums, Evernote, Photobucket, and Canon’s own Canon iMAGE GATEWAY, Creative Park Premium and Creative Park as well.

All this connectivity happens via the Canon Pixma Printing Solutions (PPS) app, available for both iOS and Android systems. The app lets you connect to and browse content on any of the supported social services, print photos from the smart device’s photo albums, and also print document files directly from your smart device, with support for PDF, Excel .xls, Word .doc, and PowerPoint .ppt file formats.

See a friend’s photo you like on Facebook? It’s a matter of moments to print it, even if you’re not home at the time. You can print to your home printer from Timbuktu (or anywhere there’s an Internet connection for your smart device) as easily as from your living room.

This is important for consumers and Canon alike. Suddenly, the company has opened a gateway — a convenient gateway — between their printers and hundreds of millions of users and billions of photos.

This is another one of those smack-your-forehead-of-course-this-is-what-they-should-do ideas that doesn’t occur to you until you see someone else implement it. Of course people need an easy way to print photos currently locked up in social network services, but it took Canon to realize this and create a way to do it.

Sending prints instantly to family members miles away
There’s yet another angle, though, in which the new Canon printers can create a sort of social printing network themselves. The Pixma Printing Solutions app can connect to and keep track of multiple printers, printing to any or all of them at will. This doubtless has myriad business applications, but the first thought I had was what a great way this would be to share family photos with distant, possibly non-techie family members.

Give Grandma and Grandpa one of these new PIXMA printers, set it up for them when you visit them next, and then print special photos directly to it from wherever you are. Snap a photo at a birthday party, and have it printing out for the grandparents literally moments later. Photos of the school play can reach them while the play is still going on. Daily updates from the family vacation become fast and easy. No muss, no fuss, it’s no more difficult than sending them a text message.

Of course, while the process of printing from social sharing sites will now be dramatically easier, there are still people’s ingrained habits to overcome. None of us are used to printing from social networks, so it’ll likely take a while before it becomes an integral part of that experience for us. People are accustomed to experience friends’ photos via the Web, and they’re out of the habit of having photo prints around their homes, so there’s a good bit of inertia to overcome to make prints a part of our daily lives again.

Making printed pictures relevant again
So I don’t expect there to be an overnight revolution in printing, with everyone cranking out reams of 4 x 6s from their friends’ Facebook photos. But Canon has without question made printing much more relevant to the Internet Age, which has to mean good things for their sales going forward.

As I said at the outset, printer manufacturers have been watching the percentage of photos that are printed plummet in the digital era, and wondering what to do about it. I think Canon’s figured it out, and the two new Canon printers bring a real user advantage that’s entirely unique to Canon’s products.

March 11, 2014

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Enterprise Security for Mobile – An ESET Mobile Security 2.0 for Android

It’s no surprise that in a world of internet connected technology there are people out there looking to steal or hack your devices. Since the beginning of the internet there have been millions of different types of malware created, just waiting to infect your PC. As our world moves into the mobile era, should we begin protecting our smartphones as well?

Smartphones today are holding a gold mine of personal data just waiting for a hacker to steal. There are contacts, banking info, passwords, payment options, logins, etc. that are all stored on our smartphones, which begs the question how worried would you be if you lost your phone? Over 80% of the smartphone market are Android devices and with nearly everybody in the United States owning a smartphone or Android device, security has become an even bigger issue.
You may recall almost a year ago our very first review on TSF, the ESET Mobile Security App for Android. Well, one year later and ESET has done it once again by releasing version 2.0 and adding in a whole new UI along with easier and more useful features

March 8, 2014


What Does Windows 8.1 Support for 3D Printers Mean?

One of the features of the just-launched Windows 8.1 is built-in support for 3D printers. Microsoft has added an API (application programming interface) that makes 3D printers work just like ordinary printers: Select Print from the menu, and the object is printed.

What does 3D printer support mean?

At the moment, the software that works with 3D printers talks directly to the printer, but the new approach creates a software layer between them. You will still need 3D software to design and build the objects to print, but the design software doesn’t need to know anything about the 3D printer. In the same way that Microsoft Word doesn’t need an update every time you buy a new inkjet printer, the new approach could mean that any 3D design software could work with any 3D printer.

MORE: 3D Printer Buyer’s Guide

However, Microsoft is relying on the manufacturers of 3D printers to create the driver software that make their particular printers work with Windows 8.1.

How does 3D printing support in Windows 8.1 work?

Windows 8.1 will handle 3D printers like it does ordinary printers: You plug the printer in, install the driver and other software, and the device is ready to use. To print an object, you select Print from the menu in your 3D application, such as 123D Make or Seamless3d, and select the 3D printer as the destination. The driver software then processes the digital object, creating the code that the 3D printer needs to make it.

Will Windows 8.1 work with any 3D printer?

To work with Windows 8.1, both the application you are printing from and the 3D printer need to support the new API. At the moment, no apps or 3D printers do. In response to a question about availability, a Microsoft spokesman told Tom’s Guide, “Drivers are delivered [as downloads] via Windows Update…Drivers are being tested for publication on Windows Update now, and apps will follow the general availability of supported devices.” In other words, we don’t yet know when software is coming

March 7, 2014

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My toner cartridge is leaking… but the cartridge may not be the cause.

I get this question frequently from owners of Lexmark T series printers. (T620, T630, T640 and T650 series – all types.) The most common problem with a leaking cartridge is the waste bin of the cartridge has become full and will begin to dribble out onto the paper and all over the inside of the printer.

Let’s take a quick look at the printing process. Here is a simple explanation on laser printing. Open up your printer and pull out the toner cartridge and look in the top for the charge roller and the bottom for the transfer roller. Basically the toner is moved from the “hopper” to the drum and then to the paper.
We can break the printing process down into 4 steps: Charge, exposure, transfer & cleaning.
First there is the charge. In this step the drum is electrostatically ‘erased’

by the charge roller while it rides right on the drum. Once it’s fully erased it can be exposed.

The drum is exposed by the laser beam drawing an image on the drum.
Quite simply, wherever the laser hits the drum, toner is attracted to that spot. The drum continues to revolve as it’s passed close to the paper.

Once near the paper, the third step occurs: transfer. Toner is transferred from the drum to the paper. The transfer roller sits under the paper with a strong opposing electrical charge and pulls the toner from the drum and onto the paper. The drum continues its revolution and is cleaned internally by a wiper and any excess toner is wiped off and deposited into the waste bin.

Now, here is where the problem occurs. When the transfer roller gets worn out, less toner makes its way on to the paper and toner left on the drum is cleaned off. The result is that more toner is going into the waste bin during the cleaning wipe.

Phone Support Hub offers support in various areas whether it is hp customer support, technical support, hp software support, hp laptop support, hp computer support or any other. Team of PhoneSupportHub offers all such support because they have a very strong team of experienced technicians who knows that how to deal with hp troubleshooting.