Today in this world of technology, there are many companies which are booming up because of the software as well as hardware services which they offer. This has become one of the leading forms of business as computers have entered every nook and corner in today’s world. The competition is also too high, that only those companies which excel in the service provided can survive. In such a way, we are one of the best in the market today in terms of quality of services provided by us. We are proud to say that we are the market leaders today. And we have won the loyalty of many customers due to the online as well as offline customer service which we provide.
What we do?
We offer all types of software and hardware services, like software installation, un-installation, printer installation, printer repair, and other printer services. We provide them for laptops as well as computers. Printer services are provided for wireless printers too. We have a customer support unit, working 24*7.You can raise a service request and we would respond within the response time promised by us as per the issue reported. We classify the issue based on the severity into high, medium and low priority issues. For high priority issues the response time is one hour. For medium priority it is five hours and for low priority issue it is one day.
How we work?
For your Printer Repair Service, we have a customer support page in our portal as well as we have the Printer Support toll free number – 855-708-2203 via which any customer can reach us. A customer can call our customer support executive and report to them directly or can raise the request through the portal. Our service center executive would respond immediately. They help you to resolve the issue by your selves by simple instructions or if there is a need then we would send a service center representative from our nearest store to work on the issue. The services are provided at best affordable price in today’s market.
We do have a loyalty program where in the loyal customers are provided with certain special offers and bonus points which can be redeemed for the services provided by us. The details are uploaded in the portal and can be explained by our customer care representatives too.
We excel in the services provided by us because:
- Excellent customer service 24*7
- Periodic updates on the issues reported
- Online expert services through mail or phone
- Money back scheme as well as guarantee period provided
- Each service area has market experts to render updated and latest services
- Regular validation of customer feedback
The best way to understand us is to try our service once and we would be glad to serve you with the best of our quality.